Our return policy is designed to give you flexible options and peace-of-mind in your Hewn online store purchase, without jeopardizing our low prices. Most returns can be accommodated, as long as they fit the criteria below. Due to our costs incurred in shipping our products, all customers will be required to pay a small restocking fee, and pay for shipping back to our Oregon workshop. Shipping costs cannot be refunded.
Samples are available to aid in the color selection process. All samples are cut from the same material that we use in our box orders. Please click here to order your sample.
- Product must be returned within 15 days of receiving
- Restocking fees are as follows:
- $50 per 8’ box
- Customer is responsible for return shipping costs
- Product must be undamaged, in new condition and in original packaging
- No returns are accepted on samples
Please send all returns to the following address:
ATTN: ONLINE RETURNS
21235 SW 108th Ave Bldg #13
Tualatin, OR 97062
Please include the original packing slip with your return.