Warranty

Sealed

Hewn warrants our exterior sealed wood products to be free of defects and workmanship not commonly found in reclaimed lumber, or not found to fairly represent the product purchased, for 1 year from the receipt of this product. This warranty covers peeling or significant fading beyond what is expected with exterior exposed wood surfaces. The majority of our products are produced on new western red cedar, given a proprietary wood treatment process, and is then sealed with Cabott’s oil based wood stain. This product is expected to change slightly depending on its exposure. Cedar is one of the best exterior woods available, and installed properly, has been proven to last 50+ years as siding. In the event of catastrophic failure, Hewn will either provide new material, or work onsite to repair the product. Our customers are extremely valuable to us, and we strive to create a satisfied customer each and every time.

Reactive

Hewn warrants our treated wood products to be free of defects and  workmanship not commonly found in reclaimed lumber, or not found to fairly represent the product purchased, for 1 year from the receipt of this product. This warranty covers peeling or significant fading beyond what is expected with exterior exposed wood surfaces. The majority of our products are produced on new western red cedar and given a proprietary wood treatment process which is intended to be a head start on what exposure to weather will naturally do. This product is intended to be a replacement for unfinished barn wood and is expected to change slightly depending on its exposure. This product does not have waterproofing. Cedar is one of the best exterior woods available, and installed properly, has been proven to last 50+ years as siding. The nature of this product is intended to remain maintenance-free for the life of the wood. In the event of catastrophic failure, Hewn will either provide new material, or work onsite to repair the product. Our customers are extremely valuable to us, and we strive to create a satisfied customer each and every time.

Flooring

Hewn warrants our wood flooring products to be free of defects and workmanship not commonly found in reclaimed lumber, or not found to fairly represent the product purchased, for 1 year from the receipt of this product. This warranty covers peeling or significant fading beyond what is expected with wood surfaces. The majority of our products are produced using new eastern white oak, and given a proprietary wood finish process that is intended to represent the look and feel of an old floor. Moisture is the leading cause of floor movement. It is important to check the moisture content of the subfloor and the flooring itself before installation. If the subfloor is a higher moisture content it will need to dry out, or it could indicate a moisture problem under the house. If moisture is present, it could cause cupping and swelling of the floor boards which will not be covered by our warranty. An adhesive coating or underlayment vapor barrier is recommended. Nail patterns should remain the same as industry standards for white oak and the type of nail used. Maintenance on our finished floors should include a yearly inspection for wear in the heavily used areas, and a coating applied every 3 to 5 years in high traffic areas. For recommendations on finishes, feel free to contact us. In the event of catastrophic failure, Hewn will either provide new material, or work onsite to repair the product. Our customers are extremely valuable to us, and we strive to create a satisfied customer each and every time.

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